Privacy Policy

Privacy Policy

Introduction

At https://best-price-bird-seed.feedersandmore.co.uk (hereafter referred to as “Best Price Bird Seed,” “we,” or “the Company”), we are dedicated to protecting your privacy and ensuring the confidentiality of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, storage, and disclosure of personal information in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados Pessoais (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and related laws in Colorado, Utah, Connecticut, Virginia, South Africa, and other jurisdictions.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our platform. These entities have their own privacy policies governing user data collection and usage.

Processing Activities

This Privacy Policy governs your interactions with Best Price Bird Seed when:

  • You register an account and use our online services as an authorized user
  • You visit our websites, including linked pages subject to this Privacy Statement
  • You subscribe to receive newsletters, promotional emails, phone calls, or text messages/SMS from us

Personal Data Collection

We collect several types of personal information, which can be broadly categorized as:

Account and User Information:

  • Username or unique identifier
  • Contact details (email address, phone number)
  • Shipping and billing addresses

Payment and Financial Details:

  • Payment card information (card number, expiration date, CVV)
  • Bank account numbers (if used for direct payments)
  • Billing history and transaction records

Purchase Information:

  • Product ordering details (items purchased, quantities, prices)
  • Order status and tracking information
  • Shopping preferences and history

Mobile Device Data:

  • Unique device identifiers (UDIDs or similar)
  • Mobile network carrier information
  • Device type and operating system

Location Data:

  • Geographic coordinates and location services data (if enabled by user)
  • IP address and time zone

Feedback and User-Generated Content:

  • Product reviews, ratings, and comments
  • Responses to surveys or satisfaction feedback

Social Media Information:

  • Username, profile pictures, and posts shared from social media platforms
  • Connections and interactions with our social media accounts

Product Interaction Data:

  • Pages viewed, products browsed, and search queries
  • Interactions with product recommendations and personalized content

We collect this data through various methods: user input forms, account registration, online transactions, browser cookies, analytics tools, and third-party service providers.

Cookies and Tracking Technologies

Best Price Bird Seed uses cookies and similar tracking technologies to enhance user experience and gather analytics. Cookies can be categorized as:

  • Strictly Necessary: Essential for navigating our website and providing basic functionality.
  • Preference: Remembering user preferences, such as language settings or content customization.
  • Analytics: Tracking website usage statistics to improve our services and products.

Users have control over non-essential cookies through our Cookie Manager, where they can manage their cookie choices.

Data Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the retention period expires or when data is no longer needed for the stated purpose, we securely delete or anonymize the information. Our data retention policies vary depending on the type of data and its usage within our organization.

Security Measures

Best Price Bird Seed implements robust security measures to safeguard personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption for data at rest and in transit
  • Secure third-party payment processors and service providers
  • Access controls and employee training on data protection practices
  • Regular security audits and vulnerability assessments

Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian who believes we have collected data from your child without proper consent, please contact us using the details provided in this policy.

Your Data Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data:

  • Access: The right to request access to and receive a copy of your personal data held by us.
  • Rectification: The right to correct or update incomplete or inaccurate data we hold about you.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to certain exceptions.
  • Restriction: The right to limit the processing of your personal data in specific circumstances.
  • Data Portability: The right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discriminatory decisions based solely on automated processing of your data.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below. We will respond to your request as required by law.

Changes to Privacy Policy

Best Price Bird Seed reserves the right to update or modify this Privacy Policy at any time. Any changes made will be effective immediately upon posting the updated policy on our website. We encourage users to review this page periodically for the latest information on our privacy practices.

Contact Us

For inquiries, unsubscribe requests, data-related questions, or to exercise your rights regarding personal data:

Email: [email protected]

Mailing Address: Best Price Bird Seed, Privacy Team, [Address], [City], [Postal Code]

We are committed to handling your personal data with the utmost care and transparency. Your trust in us is invaluable, and we strive to maintain the highest standards of data protection.